There are three easy ways to register:
- In person at the Community Centre, 1855 Noel Ave., Comox.
- By phone at 250-339-2255
- Online.
Create your ActiveNet account and always be at the front of the line:
Frequently Asked Questions:
ActiveNet is the Community Centre's registration, sales & membership and facility booking software.
Online registration works with any of the major browsers: Edge/IE, Safari. and Firefox but is happiest in Chrome.
All registration methods open at 6:00am on the first day of a recreation season. Online registrations are the most efficient way for you to complete your registrations. Reception staff take your in person and telephone registrations in sequence.
You have two options:
- Go to the recreation guide and click the program barcode in which you want to register. That links directly to the online registration page for that session time/date.
- Go to online registration to search for programs or enter the barcode.
Your name will be placed on a waiting list. You will be contacted in the event that a space opens for that activity or additional activities are added. If we are unable to contact you, your space will be given to the next customer on the waiting list.
Registrations:
- Registrations accepted in person, by phone and online.
- Fees are paid in full at the time of registration by cash, cheque, debit, credit card, or Quality Foods Rec Bucks.
- Comox Recreation reserves the right to make cancellations or changes as necessary.
- GST charged to all programs with participants 14 years and older.
- NSF cheque charge is $15 + GST.
Refunds - classes cancelled by Comox Recreation:- Full or pro-rated refund as appropriate.
Refunds - customer withdrawal from Comox Recreation programs:
- Full or pro-rated refund as appropriate.
- Withdrawal five or more days prior to program start date; full refund, no penalty.
- Less than five days prior to program start date; full refund, $8 + GST administration fee charged per program.
- After a program has begun, pro-rated refund based on the date of withdrawal; $8 + GST administration fee charged per program.
- Full or pro-rated refund as appropriate with a doctor’s note; no penalty.
- No refunds issued after a program has ended.
- Registrations taken in person, by phone and online.
- Fees are paid in full at the time of registration by cash, cheque, debit, credit card, or Quality Foods Rec Bucks.
- Comox Recreation reserves the right to make cancellations or changes as necessary.
- GST charged to all programs with participants 14 years and older.
- NSF cheque charge is $15 + GST.
Contractor Programs:
- Program titles that end with “- C” are offered by independent contractors. Registration and refund policies are at their discretion. Refunds subject to $8 + GST administration fee per registration.
Fitness Passes:- Fitness passes are not transferable.
- Annual passes may be suspended once during the term of pass (minimum of one month/maximum of three months for medical reasons with a doctor’s note or if pass holder leaves town).
- Three and six month passes suspended for medical reasons with a doctor’s note.
- Pass suspensions must be made in person.