Online Registration

Frequently Asked Questions:

• 1. What is ActiveNet?

  ActiveNet is the Community Centre's registration, sales & membership and facility booking software.

• 2. What internet browser should I use?

  Online registration works with any of the major browsers: Edge/IE, Safari. and Firefox but is happiest in Chrome.

• 3. Who has priority between online, in person and telephone registrations?

  All registration methods open at 6:00am on the first day of a recreation season. Online registrations are the most efficient way for you to complete your registrations. Reception staff take your in person and telephone registrations in sequence.

• 4. What's the fastest way to find the program I want?

  You have two options:

  1. Go to the recreation guide and click the program barcode in which you want to register. That links directly to the online registration page for that session time/date.
  2. Go to online registration to search for programs or enter the barcode.
• 5. What will happen if I try to register for an activity that is full?

  Your name will be placed on a waiting list. You will be contacted in the event that a space opens for that activity or additional activities are added. If we are unable to contact you, your space will be given to the next customer on the waiting list.