Water Metering

Town of Comox Water Metering Program

Register or Log in for Online Service

In 2010, Town Council implemented a water metering project to help identify water leaks and reduce the cost of water for all Town of Comox residents. The metering project also makes it possible to meter and invoice commercial and residential properties for actual use.

Properties that receive a meter may continue paying the flat rate water fee or they may volunteer to be billed by the meter by submitting a FORM before April 15th of the current year to Comox Town Hall Finance Department - see details below in the FAQs section.

Any property with a meter (billed by flat rate or meter) will be charged at the fee identified in Comox Water Rates and Regulations Bylaw 529 (see Schedule “A”, Part II – General Consumer Rates) for every cubic meter (m3) used above the annual billing threshold of 450 m3 (450,000 litres) per year. This threshold is approximately twice the average use of a metered home in Comox. The purpose of a threshold is to encourage water conservation and help recover the cost of water used by high-use customers.


Review Your Metered Water Usage

(follow either method below)

METHOD 1 (view previous 4 months)

METHOD 2 (view previous 12 months)

Step 1: Open the water meter report (PDF) showing the most recent monthly water usage for all meters within the Town.

Step 2: Press the Ctrl and F keys together to open a 'Find' box in the upper right corner.

Note: If you are using a mobile device (tablet, cell phone) that does not display a keyboard while viewing a PDF then, save the PDF to your device files, open that saved file and use your device's search feature and continue with the step below...

Step 3: Enter the property's assigned account number which is based on the property type outlined below, then press ENTER.

  • Residential: MXU number
  • Commercial: Account # 
  • Strata: Strata Plan number

In the list, your account will highlight, read across that row for the last 12 months of usage.

Review Prior Calendar Year Readings:

Click on a year below and follow steps 2 and 3 above to find your account in the list.

Note: If your property's assigned MXU number (in step 3 above) has ever been changed, you will use your previous MXU number to search in the years prior to that change.

202320222021 / 2020 / 2019 / 2018 / 2017 / 2016 / 2015 / 2014 / 2013

Frequently Asked Questions